Protection of personal data The owner and data collector of the online store is ALL & ALL d.o.o., Srednja vas v Bohinju 30, 4267 Srednja vas v Bohinju. ALL & ALL d.o.o. is committed to protecting the privacy of online store users and to ensuring optimal technological support for this security. Your order (contract) is written in Slovenian and will be stored in ALL & ALL d.o.o. in written and electronic form and treated as a business secret. The transfer of all personal data is protected by a secure SSL protocol.
By using the online store All-all.si, the user agrees with the methods of using the data described in the statement on the collection of personal data. By registering in All-all.si, the user allows ALL & ALL d.o.o. as the controller of the personal data collection, it processes all data submitted by the user and data on the content of the user’s purchases in accordance with the Personal Data Protection Act (ZVOP-1). ALL-ALL d.o. ensures that the personal data of users of the online store All-all.si and all other data collected in the registration process protects against disclosure and transmission to third parties. All personal data of users is confidential. Purchase data is collected for the purpose of delivery of ordered products, invoicing and resolving any complaints.
The user can log in to shop in the online store All-all.si with a username and password. Login with a username and password is only possible after prior registration, in which you enter the e-mail address and password in the login form. Other data, such as name, surname, delivery addresses, payment address and any information for the legal entity, are entered only in the ordering procedure. ALL-ALL may also automatically collect some information about your computer’s hardware and software. This information includes: IP address, browser type, domain names, access times and addresses of websites you have visited in our online store. The provider uses this information exclusively for the calculation of general statistics on the use of the online store All-all.si and optimization. All collected personal data will be protected by the personal data controller in accordance with the Personal Data Protection Act (ZVOP-1), the EU General Regulation on Personal Data Protection (GDPR), other legislation and regulations. The collected personal data will be processed only for the implementation of the concluded contract or the ordered product or service and for the purposes for which the individual will give explicit consent.
The user can change his personal data, delivery address and payment address at any time. To do this, log in to the online store and select the My Account option. Use of personal data The provider collects data on the online store in order to ensure the proper functioning of the online store and the provision of required services. The provider may also use user data for the purposes of internal market research, informing customers about news on the online store, informing customers about news related to products or services offered by the online store All-all.si.
The provider (ALL & ALL d.o.o.) will not disclose his personal data to a third party without the consent of the user, except in cases where this is necessary for compliance with the legal obligations of ALL & ALL d.o.o. Despite the access to your data that third parties have in such a case, they may not use it for any purpose other than the said consulting service and must nevertheless process it in accordance with the applicable law on personal data protection, except in the case of your explicit consent to a different type of treatment. ALL & ALL d.o.o. undertakes not to provide, lend or sell the e-mail address to a third party without prior notice and without the written consent of the individual. Information about the individual will be processed by the company only within the framework of the collection purposes listed above.
This website contains t.i. cookies for the purpose of uninterrupted operation of the site. ALL-ALL.d.o.o. does not collect any personal information about website visitors. For statistical purposes, ALL & ALL d.o.o. reserves only the right to obtain those data of website visitors from which the individual characteristics of the individual do not derive, and above all does not obtain the IP address of visitors. Any changes to the management of the website will be posted here. The server hosting this website is properly secured.
All provisions on ensuring the security of your personal data apply only to use within the online store all-all.si and do not apply to pages that can be accessed through links that can be found on all-all.si. The sites that can be accessed through these links have their own privacy policy, which you read before using the website.
The consumer (this applies only to natural persons who acquire the item for purposes outside their gainful activity) has the right to inform the seller within 14 days of receiving the items ** that he withdraws from the contract without having to give reasons for his decision . The deadline starts one day after the date of receipt of the items. Read more about resigning under the Frequently Asked Questions section.
ALL & ALL d.o.o. will deliver the ordered items to the buyer will send an invoice in writing to the buyer’s address. In the case of personal collection at the collection point, the customer receives a printed invoice for the purchased items upon receipt. The invoice breaks down the price and all costs associated with the purchase. The buyer is obliged to check the correctness of the data before placing the order. Subsequent objections regarding the correctness of the invoices issued are not taken into account.
ALL & ALL d.o.o. offers a warranty in accordance with the warranty statements accompanying the products. The company does not offer additional or voluntary guarantees.
Costs related to the use of telecommunication means
Calls to the telephone number (+386 (41) 641 082) are charged to the consumer only by the basic price of the telephone call charged by the telecommunications operator.
The provider complies with applicable consumer protection legislation. – In case of complaints, disputes, problems, the buyer can contact the provider on the phone number +386 (41) 641 082, or by email at info@all-all.si. The complaint is submitted via e-mail address info@all-all.si. The appeal procedure is confidential. – For cases of complaint of delivery, claiming a guarantee, claiming a material error, you can find information and detailed instructions regarding the course of the complaint on the website www.all-all.si, in the lower part / leg of the website. – The provider responds to all complaints by e-mail or telephone as soon as possible and within the legal obligations depending on the type of complaint. – The provider is aware that the essential feature of a consumer dispute, at least as far as judicial resolution is concerned, is its disproportion between the economic value of the claim and the costs incurred in resolving the dispute itself. This is also the main obstacle to the consumer not initiating litigation. Therefore, the provider strives to the best of its ability to resolve any disputes amicably. – If the dispute cannot be resolved, the court of the consumer’s domicile has jurisdiction to resolve the dispute. – On the 14th. 11. In 2015, the Out-of-Court Settlement of Consumer Disputes Act (Official Gazette of the Republic of Slovenia, No. 81/2015; hereinafter ZIsRPS) entered into force. ZIsRPS regulates out-of-court settlement of domestic and cross-border disputes between companies and consumers through the mediation of the provider of out-of-court settlement of consumer disputes (hereinafter: IRPS provider).
In accordance with legal norms, the provider does not recognize any provider of out-of-court settlement of consumer disputes as competent for resolving consumer disputes that could be initiated by the consumer in accordance with the Out-of-Court Settlement of Consumer Disputes Act. The provider enables online shopping in the territory of the Republic of Slovenia and publishes an electronic link to the online consumer dispute resolution platform (SRPS) on its website. https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.show&lng=SL